How to initiate the service using the mobile application
2. Select an expert
Once you choose Call expert service in mobile application, you will be presented with a list of experts to choose from. You can read the CV of your chosen expert. Once you’ve decided to initiate a call, you will proceed to the next step.
3. Add / select your payment method
If you are using the Call specialist service for the first time, you will need to enter your payment information.
4. Initiate a call and talk to the expert
After selecting your preferred payment method, then you will be able to initiate a call and will be redirected to the expert you selected.
How to initiate the service using a computer
1. Open the LittleDot application
Create a LittleDot account by entering your personal information.
2. Select your payment method
After verifying your user account, select your payment method.
3. Overview of expert status
Afterwards, a screen will appear showing the status of your expert of choice, as well as a list of other experts who also provide the service.
4. Initiate the call
After clicking on the phone icon next to the expert’s name, a notification with instructions for initiating the call will appear.
5. Talk to the expert
Once you have initiated the call according to the instructions provided, you will automatically be redirected to the expert you selected.
Price and payment
The service is charged to a credit/debit card. Enter your credit/debit card details after describing your child’s symptoms in a message. During card authorisation, the card issuer will charge 1,00 HRK to your account. This amount will be returned to your account within several workdays or will be deducted from the price of the purchased services.
After the service has been charged to your account, you will receive an e-mail message containing all the basic information on the service provided and the time when the payment was made. You will also be given the option, via e-mail, of previewing and downloading your receipt using your LittleDot user account.
Note important milestones on your child's development and life
Download LittleDot app for free. With it you can track your child's growth, sleeping habits, feeding and all key milestones in their life.